Privacy policy | Lofty Solution, Durham


Lofty Solution is fully committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with our Data Protection and Confidentiality Policy which complies with the Data Protection Act 1998).

We will never sell or make available your information to third parties for marketing purposes.

We collect information about you for two reasons: firstly, to process your enquiry and second, to provide you with the best possible service.

We do not send unsolicited email marketing. We will give you the chance to refuse any marketing e-mail from us or from another associate company in the future.

The type of information we will collect about you includes:

  • Your Name
  • Address
  • Phone Number
  • E-mail

This is required to enable us to register you as a learner to communicate with you about your booking.

Lofty Solution will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You have the right to check the information that we hold about you by e-mailing us at – If you find any inaccuracies we will delete or correct it promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

When you browse our website, we may automatically collect non-personal information about you such as the type of Internet browser you use or the web site from which you linked to our web site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website and to improve our search engine ratings.

If you have any questions/comments about our privacy statement, please contact us at:

Lofty Solution
Aston Villa
Front Street South
Quarrington Hill

Tel: 0191 3017287
Mobile: 07899 664 134